Online consultations

We are now offering online Skype or WhatsApp video consultations to those patients who require advice and intervention but are unable to attend clinic appointments at this point in time. As a clinic we want to continue to provide you with the best possible care to maintain your physical health.

BUPA and AXA PPP are now funding these remote physiotherapy session as they would a normal session, please note BUPA are only funding follow up sessions.

We are offering 30 minute Skype or Video WhatsApp consultations for £50 for self paying clients, equity members and students will receive a discounted at £40. This is to ensure continuity of treatment when face to face intervention is not possible.

How it works
 

• Once you’ve booked an appointment with our receptionists, you will be asked to email your Skype ID. You will then receive an appointment confirmation. If you are using WhatsApp, we will require your mobile phone number including the international code.
• You will receive the usual reminder email and text confirmation of your appointment.
• ​Please make sure that you have the latest version of Skype installed on the device on which you wish to hold the consultation. Please ensure a stable WiFi connection, functioning camera and microphone.
• At the time of the appointment, we will call you on your Skype ID, so please be logged in to Skype ready to accept our call.
• Aim to be in a space where you can easily perform exercises and self release techniques if required.
• Have relevant existing exercise equipment to hand where possible.​

An online consultation includes
 

• A detailed history, assessment, movement test and diagnosis of your injury.
• An individualised treatment plan with exercises emailed / messaged to you.
• Correspondence to your GP or work if required.

Payment
 

• An invoice will be sent to your email which can be paid via bank transfer.